Municipal Directory of Services for Seniors and Caregivers
Guide to Programs and Services for Seniors in Ontario
Federal Programs and Services for Seniors
Key Phone Numbers
Toronto Seniors Helpline: 416-217-2077
211 Toronto: dial “211” on your phone
Emergencies: dial “911” on your phone
City services: dial “311” on your phone
Toronto Central Healthline: 416-506-9888 ext 2555
Seniors Housing Services
The Toronto Seniors Helpline (416-217-2077) or 211 can help connect you to housing agencies and community services, as well as other resources such as Rent Bank.
Seniors-specific housing at a market rent:
- Directly contact seniors housing providers, like TCHC and other not-for-profits
- Toronto Seniors Housing Corporation (TSHC) provides subsidized rental housing in a state of good repair for approximately 14,000 low and moderate-income senior households in 83 senior-designated buildings, and supports aging in place through the delivery of an integrated service model. Contact 416-392-6177 or Jenn.St.Louis@toronto.ca for more information.
- Look into Retirement Homes, which are privately owned and are best for seniors who can live with little or no outside help.
Long-term care homes operated by the City of Toronto:
- To learn about eligibility for long-term care placement, contact Home and Community Care Support Services at 310-2222 (no area code required).
Supportive Housing Services
This program is a community-based service promoting independent living to eligible residents in designated buildings. None of these buildings are in Ward 11, but they may apply to people you know outside of the Ward. The program offers the stability and safety of intermittent 24-hour support and an on-site Registered Practical Nurse. More information can be found by calling 416-392-8579, or seeing their website here: https://www.toronto.ca/community-people/children-parenting/seniors-services/seniors-housing-services/supportive-housing-program/.
Toronto HomeShare is a program run by the National Initiative for the Care of the Elderly. Toronto HomeShare matches seniors wishing to share a spare room in their home with university and college students seeking affordable housing. For general inquiries, please call 1-800-786-9773 (extension 2) or email firstname.lastname@example.org.
Homemakers & Nurses Services
The City offers this program for low-income seniors. It includes light housekeeping, laundry, grocery shopping and meal preparation. Get more information by emailing email@example.com or calling 416-392-8579.
Improve or Maintain Your Home
Seniors Transportation, Mobility, & Traveling Safely
- Seniors who are 65 years or older are eligible for a different TTC fare
- Wheel-Trans provides a safe and reliable accessible transportation option for persons with disabilities to travel with freedom and dignity
Other Transportation Services for Seniors
- There are many not for profit and private agencies that offer rides to and from medical appointments or other locations for seniors. Call 211 or the Toronto Seniors Helpline (416-217-2077) to learn more.
Medical Items, Devices & Supplies
Fall Prevention for Older Adults
Toronto Public Health offers information and training to agencies serving seniors to reduce the risk of falling in older adults. For more information, call 416-338-7600 or email firstname.lastname@example.org. You can also register for this program here: https://www.toronto.ca/community-people/health-wellness-care/health-programs-advice/injury-prevention/fall-prevention/step-ahead-to-fall-prevention-in-older-adults/.
Seniors Recreation & Things To Do
Toronto Public Library: Offers a number of different programs for seniors including speaker’s series, courses to improve digital literacy and much more. For more information call the Toronto Public Library Answerline at 416-393-7131. Toronto Public Library also provides home delivery to seniors who are homebound for three months or longer. For more information, please call 416-395-5557.
Recreation Program Discount: Older adults aged 60+ who register for adult programs will receive a 50 per cent discount. Contact Client Services at 416-396-7378 for additional information. There are no free centres in Ward 11, but a City-wide list can be found here: https://www.toronto.ca/explore-enjoy/recreation/free-lower-cost-recreation-options/?accordion=older-adult-discounts.
Older Adult Recreational Programs: Older adult programming is available at all recreation centres across the city. A list of all recreation centres in Toronto can be found here: https://www.toronto.ca/data/parks/prd/facilities/recreationcentres/index.html.
Long-term care in Ontario
For advice, support or to apply now, contact your local Home and Community Care Support Services organization.
- Ontario’s 14 Home and Community Care Support Services organizations coordinate in-home and community-based care for thousands of patients across the province every day. More information can be found here: https://healthcareathome.ca/.
- Call 310-2222 (no area code required)
Seniors Active Living Centre
Seniors Active Living Centre programs offer social, cultural, learning and recreational programs for older adults. Click the following link and scroll to “Enter a city, address or complete postal code.” There, you can input your address to find the closest centre near you. More information can be found here: https://www.ontario.ca/page/find-seniors-active-living-centre-program-near-you. Locations in Ward 11 include:
- Senior Mile Club, 25 Brunswick Avenue
- St. Stephen’s Community House, 91 Bellevue Avenue
- Sunshine @ Davenport, 250 Davenport Road
Assistive Devices Program
The Assistive Devices Program helps people with long-term physical disabilities pay for customized equipment. More information can be found here: https://www.ontario.ca/page/assistive-devices-program. For questions, you can contact email@example.com.
Guaranteed Income Supplement
The Guaranteed Income Supplement (GIS) is a monthly payment through the federal government you can get if you are 65 or older. More information can be found here: https://www.canada.ca/en/services/benefits/publicpensions/cpp/old-age-security/guaranteed-income-supplement.html.
The New Horizons for Seniors Program
This program provides funding for projects that make a difference in the lives of seniors and in their communities. It also:
- Promotes volunteerism among seniors and other generations
- Engages seniors in the community through the mentoring of others
- Expands awareness of elder abuse, including financial abuse
- Supports the social participation and inclusion of seniors
- Provides capital assistance for new and existing community projects and programs for seniors
More information can be found here: https://www.canada.ca/en/employment-social-development/programs/new-horizons-seniors.html.
Age Well At Home
This initiative is a new federal grants and contributions program. The funding supports projects that enable seniors to age in place. Eligible organizations can find more information here: https://www.canada.ca/en/employment-social-development/news/2022/06/backgrounder-age-well-at-home.html. If you know of a program in your community which provides any of the eligible services listed on the website, please share this resource with them.
Non-Profit and Charity Resources (Ward 11)
Blackhurst Cultural Centre: Shake Up Your Life! is a weekly program run by Blackhurst Cultural Centre that welcomes older adults of African and Caribbean descent to meet, invoke memory, have fun and partake in various activities. More information can be found here: https://blackhurstcc.org/adbcc_programs/shake-up-your-life/. You can contact the centre at 416.901.7720 or firstname.lastname@example.org.
Korean Senior Citizens Society: The drop-in centre offers services for Korean Seniors. Services include: recreation and education programs, counseling, translation and interpretation, assistance in filling out forms and income tax clinics, English as a Second Language classes, computer classes, and more. Information can be found here: http://www.kscst.ca/. You can also contact the society at email@example.com or 416-532-8077.
Miles Nadal Jewish Community Centre: This centre provides opportunities for people of all ages and backgrounds to be active, learn, connect and participate in a wide range of cultural experiences. Their programs list can be accessed here: https://www.mnjcc.org/programs.
Native Canadian Centre of Toronto: The Senior’s Program is designed to provide a supportive environment through the delivery of client centered services enabling them to live independently in their homes. More information can be found here: https://ncct.on.ca/programs/seniors-program/. You can contact the program manager at 416-964-9087 x304 or firstname.lastname@example.org.
The Neighbourhood Group: Active Seniors programs available for free, including cooking classes, workshops, day trips, celebrations, singing, dancing, and more. Information can be found here: https://tngcommunityto.org/Programs-Services/Programs/Active-Seniors-Program. You can contact them at email@example.com 416.924.2103 x3110.
Syrian Community Centre of Toronto: The centre offers numerous activities and projects for seniors to live well and be well. They also organize a Seniors’ Club in Mississauga and Etobicoke. You can contact them through their website here: Contact Us – Syrian Community Center (SCC) (syriancommunitycentre.ca).
Links and Other Resources
SeniorToronto: a not-for-profit website which assists seniors to access continuing education courses; affordable entertainment; recreational, fitness and social programs; senior discounts; ways to make a difference in the community; and many opportunities for personal development and growth. The website can be accessed here: https://seniortoronto.ca/about.
Society of Sharing: a non-profit organization that mobilizes volunteers to serve isolated, housebound and lonely seniors in Toronto’s inner-city. They provide friendly visits, escorting programs, and socialization groups. Their website can be accessed here: https://societyofsharing.org/. They can also be contacted at firstname.lastname@example.org or 416 413 0380.
COSTI Housing Services for Seniors
Free and Low Cost Physical Activity Programs for Adults in Toronto (UHN)
Seniors Helpline Webchat